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Keys at Eddan and Sofieberg

At Eddan electronic locks and tags are used. Read below for instructions on how to use this type of lock and key.

Please note that you need to use your tag to open all doors from the front door and your personal room/apartment to be able to enter. 

How to unlock/lock

How to open the entrance door(s) and the door to the corridor:
1. Hold the key against the tag reader
2. When you see the green light, open the door

How to unlock the door to your room:
1. Hold the key against the tag reader
2. When you see the green light, open the door

 

How to lock the door from outside:

  1. Close the door and lift the handle
  2. Hold the tag against the tag reader until the green light turns on

How to lock the door from inside:

  1. Open your door
  2. Hold the tag against the tag reader outside the door until the green light turns on
  3. Go into your room, close the door and lift the handle up

How to unlock the door from inside:

  1. To unlock, just open your door
  2. Hold the tag against the tag reader outside the door until the green light turns on

IMPORTANT! If you skip this step, the door cannot be opened from outside without the tag


The lock's light signals

Only red light – tag not updated or unauthorised to enter. In most cases this indicates that you have not used the tag on all doors on your way to your personal room, or that you are at the wrong door.

Both green and red light – The battery is low. Make a fault report to the caretakers.

 

Malfunctional key/lock

If you cannot enter your room, please do the following:

  • Make sure that your tag is activated: Go to the tag reader outside your corridor and hold the tag against it for several seconds. Thereafter try to open your room.
  • If you still cannot enter your room, please contact LU Accommodation and make a fault report (weekdays 07.00 – 16.30) or LU Security (weekdays 16.30 – 07.00, and all weekends and holidays: 046-222 08 00). If there should be a fault with your key/lock you will not be charged any fee.

 

Eddan key video

Watch the video below on how to use the tags at Eddan, which also shows how the locks work at Sofieberg:

 

 

 

Contact details

LU Accommodation Sofieberg reception entrance; a wood-covered concrete bench in front of a door in a glass wall. Photo by Mikko Jokela Måsbäck.

Student Accommodation

Address: Tunavägen 20, Lund
Visits by appointment only.
Telephone hours suspended.

Zoom Hours:
Monday - Friday: 09:00-10:00
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E-mail: luacc [at] service [dot] lu [dot] se

For disturbances outside of office hours, please call LU Security 046-222 08 00

More contact details