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Deposit refund

Room deposits made by using a Visa card or MasterCard:
 

  • The vast majority of tenants have paid the room deposit (SEK 2000) by using a Visa card or MasterCard.
    Please be aware that the room deposit refund process will only begin after your housing contract end date and following a room inspection.
     
  • The refund of deposit will be made via an electronic transfer back to that Visa card or MasterCard.
    Please be aware that LU Accommodation will not be able to make the refund to any other card apart from the one used to make the room deposit payment.
     
  • LU Accommodation will not be offering the option of a bank transfer refund to tenants that successfully made the room deposit payment by using a Visa card or MasterCard.
     
  • If the Visa card or MasterCard used to make the room deposit is no longer valid, we advise our tenants to contact their bank.
    Even if the card used to make the room deposit is no longer valid, any room deposit refund transferred by LU Accommodation should be transferred on by your bank to the account to which the Visa card or MasterCard was linked at the time of payment.

 

Room deposits made through a bank transfer:

 

  • A form for filling out your bank details will be sent to you via email in connection to your departure.
    Please be aware that the room deposit refund process will only begin after your housing contract end date and following a room inspection.
     
  • If the bank account details which you provide to LU Accommodation are correct, it should take approximately 4-8 weeks after your housing contract end date for you to receive the deposit back.
     
  • Failure to follow the instructions, sent to you via email prior to your departure, will also delay the refund of deposit.
    Please make sure that the bank account details which you provide to LU Accommodation are correct.
    It is in your interest to make sure that you follow the instructions carefully.

 

Contact details

LU Accommodation Sofieberg reception entrance; a wood-covered concrete bench in front of a door in a glass wall. Photo by Mikko Jokela Måsbäck.
LU Accommodation Sofieberg reception entrance (click to enlarge)

Student Accommodation

Address: Tunavägen 20, Lund
Telephone hours suspended.

E-mail

luacc [at] service [dot] lu [dot] se

Zoom Hours (suspended)

The zoom hours are suspended during the summer.

Disturbances

For disturbances outside of office hours, please call LU Security 046-222 08 00