Cancel your housing contract

When you receive a housing offer from us, the contract end date will in most cases be either the 31 December  or the 30 June. You can log into your housing account in order to find out your current contract end date.

Before the start date of the contract

In order for the housing contract to be cancelled without any financial penalties, the student will need to make a contract cancellation request by sending an e-mail to LU Accommodation before the contract start date. Once the housing contract is active, the regulations found below will apply when a contract cancellation is requested. 

After the start date of the contract

LU Accommodation has a full two month cancellation period. For example, to cancel your contract you will need to contact us:

• on or before the 31st August if you wish to cancel your housing contract to the 31st of October.
• on or before the 30th September if you wish to cancel your housing contract to the 30th of November.
• on or before the 31st October if you wish to cancel your housing contract to the 31st of December

And so on.

What applies if I want to cancel?

• If you contact us within less than two full calendar months before the contract end date, then you will not be able to cancel your housing contract.
• A contract can only be cancelled so that it ends on the last day of a month.
• You are liable to pay until the end of the housing contract even if you move out earlier.
• Please note that special regulations may apply to contract extensions and the cancellation of a contract extension.
• Cancellations are done through the case management system through the housing account.