Cancel your contract
Cancellation requests must be sent at least two full calendar months before the requested date, and cancellations are always made to the last date of a given month. If a contract is cancelled before its start date, the cancellation is immediate and without penalty.
How to cancel your contract
To cancel your contract, please log in to your housing account and make a support ticket under the tab "Contract request", or send an e-mail to luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se).
Specify your new desired end date - this must always be the last date of any given month.
Before the start date of the contract
If a cancellation request is submitted before the contract start date, the cancellation is immediate and the tenant will not incur any financial penalties. It usually takes about a week for the cancellation to be processed, and any relevant refunds to be initiated. As long as the request is submitted before the contract start date, it will be granted.
After the start date of the contract
Once a contract has started, LU Accommodation has a two full calendar month cancellation notice period, and cancellations are always made to the last date of any given month.
Example: if the cancellation request is submitted in August, the earliest possible end date is 31 October. For requests submitted in September, the earliest end date is 30 November, and so on.
If the request is submitted less than two full calendar months before the current contract end date, it will be denied.
Moving out early
You are liable to pay until the end of the housing contract even if you move out earlier.
Contact Details
Researcher Accommodation
Address:
Professorsgatan 1B, Lund
Telephone hours
Telephone number: +46 46 222 08 00
Phone hours:
Monday-Friday
10:00 - 12:00
luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)
NB: If you want to apply for housing please use the booking request form. Requests through e-mail will not be accepted.
Disturbances
For disturbances outside of office hours, please call LU Security 046-222 08 00, and press 1.