Returning keys

Keys should be returned latest by 12.00 (noon) on the final date of your contract, or as agreed with LU Accommodation. Make sure to return all keys!

For students in Malmö/Lund:

When?

At 12:00 noon on the last day of your contract, at the very latest.

Where?

At Tunavägen 20 in Lund (LU Accommodation office and reception):

Return the keys via the key return chute which can be found approximately three meters to the right of the entrance to our reception. You can return the keys here at any time.

What and How?

• Return all keys and or tags that were issued to you on your arrival, or that belong to the room/apartment.
• Do not return the keys in an envelope or plastic/paper bag when using the key return chute. Using an envelope or plastic bag will lead to blockages in the key return chute.

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Please note

• Returning your keys means that you are obliged to return all keys and other items belonging to your set of keys. What belongs to a set of keys varies but it can, for example, be a laundry lock, laundry key, key finder tag, laundry tag, balcony key, etc.
• The keys remain your responsibility until they are received by LU Accommodation. If you send them to us from abroad you need to stand for all costs until they arrive at our office. If sent to us this way, the keys should always be marked as a gift to avoid additional costs.

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For Students at Helsingborg:

When? 

At 12:00 noon on the last day of your contract, at the very latest.

Where? 

Keys are to be returned to the reception at Campus Helsingborg or to the reception of LU Accommodation in Lund:

1. Return keys in Helsingborg: Universitetsplatsen 2

Put the keys in an envelope with your name and room number and return them to the Helsingborg Campus reception during their visiting hours: 

• (link, new tab) Campus Helsingborg's visiting hours

2. Return keys in Lund: Tunavägen 20

Return them through the key return chute at any time. No envelopes please.