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Fault Report (GR)

Is the drain blocked? Is your fire alarm not working? Is the window stuck? Our caretakers will assist you with any problem you cannot fix yourself.

Can you fix it yourself?

Please check our cleaning and upkeep videos before submitting a Fault Report. Many things can be solved with the right knowledge.

Cleaning and Upkeep Videos (youtube playlist, new tab)

Maintenance form

In order to gain help with your problem you will need to log in to the new housing account.


If you experience immediate problems outside of office hours please call LU Security:

+46 46 222 08 00

Contact Details

LU Accommodation Sofieberg reception entrance; a wood-covered concrete bench in front of a door in a glass wall. Photo by Mikko Jokela Måsbäck.

Researcher Accommodation


Tunavägen 20, Lund

Telephone hours

Telephone number: 046-222 08 00

Phone hours:
09:00 - 11:00


luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se) 

NB: If you want to apply for housing please use the booking request form. Requests through e-mail will not be accepted.


For disturbances outside of office hours, please call LU Security 046-222 08 00, and press 1.

More contact details