Terms and Conditions

Terms of Tenancy

These Terms of Tenancy apply for the entirety of the Tenant’s stay with LU Accommodation. Failure to follow these Terms can constitute grounds for additional fees, termination of the Contract or other legal consequences. LU Accommodation also reserves the right to contact coordinators either at Lund University or a home university to discuss the failure to follow this contract.

General terms

§1. All Tenants must follow Swedish law. The specific law regarding rental agreements is called “Hyreslagen, Jordabalken 12 kap.”.

§2. In the event of unforeseen and extraordinary circumstances (“Force majeure”), such as natural disasters, rioting, acts of terrorism, and war, LU Accommodation reserves the right to be exempt from the liabilities of this contract.

§3. LU Accommodation holds the right to cover any outstanding costs, including (but not limited to) unpaid rent, damage, lost keys, or a failed departure inspection by withholding repayment. This withheld repayment could be from the deposit or, if applicable, any tuition fee paid to Lund University. These terms are applicable regardless of whether the Tenant’s residence permit is declined, or if the Tenant for some other reason is unable to come to Sweden and has not cancelled the contract according to the cancellation notice period specified under Termination in the contract.

§4. Rent is to be paid according to the Rent section of the contract, with one exception: July’s rent is exempted for any Tenant who has moved in more than 2 months before (i.e. before May).

§5. All amenities noted in the contract are included within the rent, but LU Accommodation retains the right to charge for overuse of e.g. electricity, when this significantly exceeds the average use for the housing type and area.

Keys to the Accommodation

§6. The Tenant will be issued one set of keys for the accommodation, unless otherwise agreed to. The Tenant can collect the keys (in person) once they have completed all requisite steps of the arrival process.

§7. The keys can be collected on the first working day after the start of the Contract and must be returned before 12:00 (noon) on the last day of the Contract.

§8. The Tenant is liable for fees and damage costs if the keys are not returned at the right time and place, or if the Tenant fails to properly lock the accommodation at the time of departure.

§9. If the Tenant loses the keys, LU Accommodation must be informed immediately. Reserve keys will be issued, and the Tenant is liable for costs for replacement keys and lock changes when necessary. A call out fee may occur for incidents when a Tenant is locked out, despite the keys not having been lost.

Maintenance of the Accommodation

§10. The Tenant is fully responsible for the accommodation and all its premises and contents, including cleaning and upkeep, during their stay. NO permanent alterations may be made without written permission from LU Accommodation.

§11. The cleaning charge covers one (1) visit from a cleaning company, carried out after the Tenant’s departure. The charge is based on the cleaning companies’ time estimate for the room type, as can be seen on LU Accommodation’s website. This estimate is based on a regularly cleaned accommodation that has been left in good condition, with no personal belongings left behind. It includes the time to wipe all surfaces, vacuum and mop all floors, and clean bathroom and kitchen fixtures. 

§12. Any issues regarding maintenance, repair or replacement must be reported as soon as possible to LU Accommodation.

§13. The Tenant is responsible for their own and their visitors’ conduct. The Tenant is liable for costs incurred (e.g. call out-fee of security officers) for disturbances caused by the Tenant or any of their visitors, or if their actions cause or worsen an issue through negligence or failure to report it.

§14. The Tenant must submit an online inspection within three (3) days of moving in, to ascertain the condition of the accommodation. LU Accommodation will conduct an inspection after the Tenant has moved out and compare the condition of the accommodation.

§15. Costs for any damages that were not reported in the moving-in inspection, as well as costs related to restoring the accommodation to a good condition (including additional cleaning, and item disposal/postage), and any remaining fees or unpaid rents, will be deducted from the deposit or charged to the Tenant.

§16. LU Accommodation and/or the Property Owner are permitted to carry out necessary maintenance in the accommodation and building, which may cause moderate disturbances to the Tenant.

§17. The Tenant agrees that LU Accommodation and/or the Property Owner may enter the accommodation in their absence to carry out critical maintenance (only), or if there is reasonable suspicion of a breach of security or fire safety, or risk of damage to the facility.

§18.  LU Accommodation retains the right to share the Tenant’s contact details (name, e-mail, telephone number) with the respective Property Owner or subcontractors to fulfil its obligations, including (but not limited to) when maintenance or repairs require it, or to provide lists of Tenants for fire safety reasons.

§19. If the accommodation includes access to shared spaces (e.g. shared kitchen, bathroom, laundry room), the Tenant is jointly responsible for their conditions (including cleaning), together with all other concurrent Tenants sharing the space. It is important to respect maintenance instructions, rules and hours of use when using shared facilities.

§20. Cleaning and upkeep of common areas during the Tenant's stay is entirely their and their neighbours’ responsibility. LU Accommodation may perform inspections of corridors and common areas without previous notice, and may charge the Tenants of a shared corridor/apartment for supplementary cleaning after more than one failed inspection.

Fire Safety

§21. All regulations regarding fire safety must be followed, as detailed on LU Accommodation’s website and in the accommodation building.

§22. The Tenant is responsible for checking that the fire alarm is working properly and, if needed and applicable, replacing the battery. If any other fault should occur, the Tenant is obliged to report it to the caretaker immediately.

§23. The Tenant is liable for costs incurred for fire alarms triggered by their or their visitors’ actions. It is a violation of law to tamper with or remove fire alarms, sprinklers or extinguishers.

§24. It is forbidden to prop open corridor or main entrance doors. It is forbidden to block entrances, stairwells and corridors. Objects propping up doors or blocking exit paths will be removed.

Rules and regulations

§25. Loud noises and disturbances are prohibited between 22.00-07:00. Any activities that might interfere with the peace, comfort or convenience of other Tenants living in and around the residence are strictly forbidden.

§26. Smoking is NOT allowed inside accommodations, buildings, on balconies, near entrances, windows or ventilation shafts. The Tenant is liable for costs for restoring or cleaning the accommodation from smells and residues caused by smoking.

§27. Pets are NOT allowed in the accommodation or the building. If the Tenant is in need of a service animal, they must contact LU Accommodation and discuss arrangements before accepting these terms.

§28. Refrigerators and freezers must be defrosted regularly in accommodations and shared spaces. Do NOT hack off ice in the freezer since this can damage the freezer coils.

§29. It is important to separate garbage and waste in accordance with LU Accommodation’s instructions. It is strictly prohibited to leave any garbage outside of the designated bins/containers in the respective recycling/garbage rooms. Failure to comply may result in additional fees.

§30. Bicycles must be parked in bicycle stands or garages at all times. Tenants not respecting this regulation risk having their bicycle/s removed.

Pest Control

§31. All LU Accommodation procedures regarding vermin infestation must be followed; if all instructions are followed, costs for pest control interventions will be free of charge.

§32. The Tenant must check for vermin regularly and report to LU Accommodation immediately if an infestation is suspected.

§33. The Tenant may NOT bring in used furniture that might carry the risk of vermin infestation, or cause marks and damages, into the building.

§34. The Tenant may NOT move furniture, clothes, or bed linen to other spaces, if there is a suspected or confirmed infestation (this is to minimize spread).