After joining the queue

How do I choose preferences?

Remember that when you are joining the queue, you need to choose your preferences. You do so by clicking on the available vacancies (marked with the month, e.g. August 2025 (#1)), and then choosing housing options by selecting them and dragging them to the right-hand column. Please note that if you do not choose any preferences, we will not be able to offer you housing!

Choose Preferences - Tutorial

Also note that you can update and change your preferences as much as you like before 23 November, without affecting your queue time or position. We recommend that you add as many options as possible to maximise your chances of receiving a housing offer.

Why does my queue position change?

For the first day of the application period  we have a queue time lottery to ensure fairness regardless of time zones or technical difficulties. Your queue position will therefore change a lot during the first few days, as all applicants who apply during the first day get a randomized queue time (so someone who applies later than you on that day might receive a better queue position).

We are also manually updating priority statuses, and due to this, there may also be some changes to your position. Lastly, if any student with a higher priority joins the queue later than you, they will also receive a better position than you. The queue position will be finalised once the applicaiton has closed.

Learn more about the queue and priorities

When will we receive the results?

After the applciaiton closes, it will take us a couple of days to double-check and verify all applications, and then allocate the rooms. We aim to send out offers for all avaiable apartments within a week of the applicaiton closing. Everyone in the queue will then receive an update if they have not received an offer. Any offers that are declined, will be sent out in a new round of offers to the next eligible students in the queue. This will happen approximately once per week. 

If there are still vacancies after the first application, we will publish a second applicaiton, with any accommodations that remain available. 

Why is my Tuition Fee payment status "not paid"?

The tuition fee payment status on the housing account is not automatically updated, but we will manually update the status of all applicants. 

Further questions

This page will be updated during the week with more answers. If you have a question, please do not hesitate to contact us at: luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)