A summary of important information regarding different keys used by LU Accommodation.
The keys used by LU Accommodation vary depending on housing area. In some places tenants only have an electronic key that works for all entrances, common areas and laundry facilities, in other places tenants have multiple keys and/or tags to enter certain areas.
Where do I collect my keys?
Keys are collected in person from our reception or at the Arrival Day. More detailed information can be found here:
Lost keys need to be reported immediately, and a spare set will be issued. For more information, see:
Where do my keys go and how do I use them?
Below is a list of the different keys in our different housing areas, and what they are used for. Housing areas with electronic keys also have a separate explanation for how theirs work.
Please see the video playlist below for all our key instruction videos:
How and where do I return my keys?
Are you moving out? Please follow our instructions for how to return your keys.