Your browser has javascript turned off or blocked. This will lead to some parts of our website to not work properly or at all. Turn on javascript for best performance.

The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here:

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.


A summary of important information regarding different keys used by LU Accommodation.

The keys used by LU Accommodation vary depending on housing area. In some places tenants only have an electronic key that works for all entrances, common areas and laundry facilities, in other places tenants have multiple keys and/or tags to enter certain areas. 

Where do I collect my keys?

Keys are collected in person from our reception or at the Arrival Day. More detailed information can be found here: 

Lost keys

Lost keys need to be reported immediately, and a spare set will be issued. For more information, see:

Where do my keys go and how do I use them?

Below is a list of the different keys in our different housing areas, and what they are used for. Housing areas with electronic keys also have a separate explanation for how theirs work.

Key types per accommodation (PDF, 6.8MB, new tab)

Please see the video playlist below for all our key instruction videos:

Link to a playlist of videos with instructions on how to use different types of keys.

How and where do I return my keys?

Are you moving out? Please follow our instructions for how to return your keys.

Three different keychains with keyfinder badges on a yellow background. One with a tag, one with two keys and a tag, and one with a key. Photo by LU Accommodation.


A worn, golden metallic badge, with instructions for the finder, including "drop me in a mailbox postage is prepaid." Photo by LU Accommodation.

Keyfinder badge

A black, plastic, electronic key tag. Photo by LU Accommodation.

Laundry tag