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Fault Report

Is the drain blocked? Is your fire alarm not working? Is the window stuck? Our caretakers will assist you with any problem you cannot fix yourself.

Can you fix it yourself?

Please check our cleaning and upkeep videos before submitting a Fault Report. Many things can be solved with the right knowledge.

Cleaning and Upkeep Videos (youtube playlist, new tab)

Fault report

If you require help from our caretakers, you need to log in to your housing account and create a fault report:

(link): https://housingaccount.luaccommodation.lu.se/

If you experience immediate problems outside of office hours please call LU Security:

+46 46 222 08 00

An old coppery pipe with a circular gauge prominently visible. Photo by Charlotte Carlberg Bärg.

Fault report Login

A courtyard leading to the entrance of the Physics department. Photo by Kennet Ruona.

Contact Details

Researcher Accommodation

Address:

Professorsgatan 1B, Lund

Telephone hours

Telephone number: +46 46 222 08 00

Phone hours:
Monday-Friday
10:00 - 12:00

E-mail

luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se) 

NB: If you want to apply for housing please use the booking request form. Requests through e-mail will not be accepted.

Disturbances

For disturbances outside of office hours, please call LU Security 046-222 08 00, and press 1.

More contact details

Last updated: 27 Feb 2026