FAQ Receiving/Accepting an offer
Below you can find information on the procedure once you have recieved an offer.
Receiving/Accepting an offer
Step 1: Receiving an housing offer
When you receive a housing offer, you'll be notified via email. Please note that this is the e-mail registered with LU Accommodation. For programme students this is usually their Lund University e-mail.
This is an example of how the mail looks like. The email contains details about the accommodation and the response deadline. Access the offer by clicking on “My Pages.”
Step 2: Responding to the housing offer
Select “Offers” in the right hand side menu. You can choose to “Accept” or “Decline” the offer. Click on the address to view sample photos of the the room type at that housing are..
Step 3: Confirmation from LU Accommodation
Await confirmation from LU Accommodation after you have accepted an offer.
Step 4: Signing the contract
Once confirmed, you’ll receive an email with a link to your housing contract. Click on “Gå till dokumentet” to view it.
Carefully read the contract, scroll down, and click “Nästa,” followed by “Signera” to sign electronically.
Next step:
Contact details
Student Accommodation
Address: Tunavägen 20, Lund
luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)
Phone hours
046-222 08 00
Our phone hours are:
Mon-Fri: 09:00 to 11:00 (AM, CEST)
For disturbances outside of office hours, call the same number and press 1 to get connected to our on-call security firm.