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FAQ Application tutorial

Below you can find information on how to make a housing application.

How do I make a housing application?

Step 1: Join the queue

Log in to your housing account and navigate to the "Housing" section on the left side of your screen. Then click on “Join Queue” to begin your housing application.

Picture of "join queue"


Step 2: Choose application

Select the active batch and then click the 'Apply' button below the batch information. 

Picture of the application batch
Picture of the batch information and 'Apply' button


Step 3: Add your preferences 

Click the preferences tab and select your preferences by draging and dropping your options into the right column, ensuring they are in your preferred order, then click "Save."

picture of where to find 'preferences'
Picture of the preferences list

Step 4: Add information to your Queue profile

In the "Room sharing" section, specify if you wish to have a roommate of the same gender and input your gender. If you wish to be allocated with a friend, enter their housing application number in “Preferred roommate” and ensure they do the same with your application number in their profile.

If you require accessible housing due to mobility issues, select the appropriate options under “Accessibility.” 
Finally, you can indicate what is most important to you regarding your housing by selecting a floor preference and specifying whether a low price or room size is more important to you.

Click on “Save” when you are done.

Picture of the Queue profile

Next step:

Contact details

LU Accommodation Sofieberg reception entrance; a wood-covered concrete bench in front of a door in a glass wall. Photo by Mikko Jokela Måsbäck.
LU Accommodation Sofieberg reception entrance (click to enlarge)

Student Accommodation

Address: Tunavägen 20, Lund


luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)

Phone hours

046-222 08 00

Our phone hours are weekdays from 09:00 to 11:00

For disturbances outside of office hours, the same number and press 1 to get connected to our on-call security firm.