How and where to pick up your keys
On this page you will find all necessary information on what is required when picking up your keys, where keys can be collected and links to more information about the keys.
What to do before picking up your keys
Keys will only be handed out as long as you have completed the following steps prior to your arrival:
- Accepted the contract (read more: FAQ - Room offer)
- Paid the deposit (read more: FAQ - Deposit)
- Paid your first rent (read more: Pay your rent)
- Completed the induction (read more: FAQ - Induction)
What information to bring
Keys are considered to be a document of value and you must therefore show some information to be able to pick them up:
- Passport or National ID
- Letter of Acceptance or Notification of selection results.
Where to pick up your keys
Arrival Day
A large number of incoming students arrive in Lund on one of the Arrival Days, which are organised before the beginning of each semester. Please read more through the link below for information of how and where to pick up your keys:
- (link) Arrival Days
Other days
If you plan on arriving another day than Arrival Day, please read more through the link below for information of how and where to pick up your keys:
Where do my keys go and how do I use them?
To find out more about your keys, please read more here:
- (link) Keys
FAQ Arrive in Lund
Answers to the most frequently asked questions about arrival.
Contact details
Student Accommodation
Address: Tunavägen 20, Lund
luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)
Phone hours
046-222 08 00
Our phone hours are weekdays from 09:00 to 12:00
For disturbances outside of office hours, the same number and press 1 to get connected to our on-call security firm.
- (link) More contact details