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Fault Report (ST)

Is the drain blocked? Is your fire alarm not working? Is the window stuck?

Can you fix it yourself?

Please check our Cleaning and Upkeep Videos before submiting a Fault Report. Many things can be solved with the right knowledge.

Maintenance Lund, Malmö and Helsingborg

If you live at:

Please go here to report your problem:

Maintenance at Michael Hansen

If you live at Michael Hansen:

Please look at this page for contact details:

Contact details

LU Accommodation Sofieberg reception entrance; a wood-covered concrete bench in front of a door in a glass wall. Photo by Mikko Jokela Måsbäck.
LU Accommodation Sofieberg reception entrance (click to enlarge)

Student Accommodation

Address: Tunavägen 20, Lund


luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)

Phone hours

046-222 08 00

Our phone hours are weekdays from 09:00 to 12:00

For disturbances outside of office hours, the same number and press 1 to get connected to our on-call security firm.