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Fault Report (ST)

Is the drain blocked? Is your fire alarm not working? Is the window stuck?

OBS! CoVid-19 Restrictions

The caretakers will only enter housing without you present. If you are at home when the caretaker comes please open the window as fully as possible to air your housing and wait outside to minimize contact. If this is not possible the caretakers will not be able to solve your fault.

Can you fix it yourself?

Please check our Cleaning and Upkeep Videos before submiting a Fault Report. Many things can be solved with the right knowledge.

Maintenance Lund, Malmö and Helsingborg

If you live at:

Please go here to report your problem:

Maintenance Biskopsgatan and Michael Hansen

If you live at:

Please look at this page for contact details:

Contact details

LU Accommodation Sofieberg reception entrance; a wood-covered concrete bench in front of a door in a glass wall. Photo by Mikko Jokela Måsbäck.
LU Accommodation Sofieberg reception entrance (click to enlarge)

Student Accommodation

Address: Tunavägen 20, Lund
Telephone hours suspended.


luacc [at] service [dot] lu [dot] se

Zoom Hours (suspended)

The zoom hours are suspended during the summer.


For disturbances outside of office hours, please call LU Security 046-222 08 00