Fault Report (ST)
Is the drain blocked? Is your fire alarm not working? Is the window stuck?
Can you fix it yourself?
Please check our cleaning and upkeep videos before submiting a Fault Report. Many things can be solved with the right knowledge.
(link): https://www.luaccommodation.lu.se/student-accommodation/living-us/cleaning-and-upkeep
Maintenance Lund, Malmö and Helsingborg
Please report the issues at your housing portal.
Maintenance at Michael Hansen
If you live at Michael Hansen:
Please look at this page for contact details:
Maintenance at Östra Vallgatan
If you live at Östra Vallgatan (Helsingborg) you can contact the caretakers on sight directly by calling 042 208267 or e-mailing student [at] helsingborgshem [dot] se.
Fault report tutorial
Please also see the FAQ fault report page.
FAQ Fault Report (link): https://www.luaccommodation.lu.se/student-accommodation/frequently-asked-questions-faq/faq-new-housing-portal/faq-fault-report-tutorial
Contact details
Student Accommodation
Address: Tunavägen 20, Lund
luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)
Phone hours
046-222 08 00
Our phone hours are weekdays from 09:00 to 11:00
For disturbances outside of office hours, the same number and press 1 to get connected to our on-call security firm.
- (link) More contact details