If you receive a room offer
Here we will explain the process of how LU Accommodaiton will contact you if you receive a room offer and what steps to take to be able to collect your keys.
Step 1. E-mail
LU Accommodation will contact you on the e-mail address registered in your housing account. Please check your e-mail regularly as well as the spam folder.
Step 2. Accept the room offer
Log on to your housing account to view the room offer. Please follow the instructions to accept the offer. For more information about room offers please see our frequently asked questions:
- (ink) FAQ Room offer
Please note that the offer is only available during a limited time period (usually 7 days) and if you do not accept the offer before the deadline the room will be offered to another applicant and your housing application will be rejected.
Step 3. Pay the deposit
All tenants need to pay a deposit of SEK 2000. The deposit is paid online via your housing account.
- (link) FAQ Deposit
Step 4. Pay the first rent
The rent is paid in advance each month. The first rent has a fixed deadline and is usually one to a couple of days before the contract starts.
- (link) Pay your rent
Step 5. Complete the induction
The purpose of the induction is to inform you of what will happen when you arrive in Lund, and to answer some of the most frequently asked questions regarding housing. The induction can be found on your housing account.
- (link) FAQ Induction
Step 6. Pick up keys
All steps above must be completed before picking up the keys. Keys will only be handed out to you in person. You will be asked to show your passport and your Letter of Acceptance or Notification of selection results. To read more about picking up your keys, please follow the link below:
Address: Tunavägen 20, Lund
luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)
046-222 08 00
Our phone hours are weekdays from 09:00 to 12:00
For disturbances outside of office hours, the same number and press 1 to get connected to our on-call security firm.
- (link) More contact details