Lund University logotype, link to Lund University
Listen

The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

FAQ Housing Account

Here we try to answer the questions regarding the housing account. Below you will find videos which give technical support and descriptions of how to solve issues.

A playlist on Youtube containing all current videos and tutorials in regards to the housing account.

Log in to your housing account

I tried to log on but it doesn't work what can I do?

If you have trouble logging in to your housing account we ask that you try the following:

  • Make sure that you use the right username (e-mail address) and password.
  • If you have forgotten your password please reset your password.
  • Close all tabs on the browser and wait 30 minutes before attempting to log back in.
  • If still not working; close the browser, wait 30 minutes and use a different internet browser.
  • If still not working; try using a different internet enabled device.
  • If still not working; please take a screen shot of the error message you get when you try to log on and send it to our email address (luacc [at] service [dot] lu [dot] se)

 

    hus

    I have applied for accommodation. What happens now?

    Contact details

    LU Accommodation Sofieberg reception entrance; a wood-covered concrete bench in front of a door in a glass wall. Photo by Mikko Jokela Måsbäck.
    LU Accommodation Sofieberg reception entrance (click to enlarge)

    Student Accommodation

    Address: Tunavägen 20, Lund
    Telephone hours suspended.

    E-mail

    luacc [at] service [dot] lu [dot] se

    Phone hours

    046-222 08 00

    Our phone hours are weekdays from 09:00 to 12:00

    For disturbances outside of office hours, the same number and press 1 to get connected to our on-call security firm.

    8 Jun 2022