FAQ Housing Account
Here we try to answer the questions regarding the housing account. Below you will find videos which give technical support and descriptions of how to solve issues.
Log in to your housing account
- (link to other website, new tab) Housing account
I tried to log on but it doesn't work what can I do?
If you have trouble logging in to your housing account we ask that you try the following:
- Make sure that you use the right username (e-mail address) and password.
- If you have forgotten your password please reset your password.
- Close all tabs on the browser and wait 30 minutes before attempting to log back in.
- If still not working; close the browser, wait 30 minutes and use a different internet browser.
- If still not working; try using a different internet enabled device.
- If still not working; please take a screen shot of the error message you get when you try to log on and send it to our email address (luacc [at] service [dot] lu [dot] se)
Address: Tunavägen 20, Lund
luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)
046-222 08 00
Our phone hours are weekdays from 09:00 to 12:00
For disturbances outside of office hours, the same number and press 1 to get connected to our on-call security firm.
- (link) More contact details